PostureCoach Support

Which AirPods work with PostureCoach?

AirPods Pro (1st & 2nd gen), AirPods Max, and AirPods 3rd-generation. Earlier AirPods do not have the motion sensors required for head-position tracking.

Why isn't slouch detection working?

• Make sure your AirPods are connected to your iPhone (not your Mac or iPad).
• Confirm that Motion & Fitness permission is enabled in iPhone Settings → Privacy & Security → Motion & Fitness.
• Recalibrate by re-running the calibration step from the Home tab.
• If you recently switched AirPods, recalibrate — each pair has slightly different sensor calibration.

How do I cancel my subscription?

1. Open the Settings app on your iPhone.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Select PostureCoach and tap Cancel Subscription.

Cancelling stops auto-renewal but keeps your subscription active until the end of your current billing period.

How do I restore a purchase on a new device?

Open PostureCoach, navigate to Settings → Restore Purchase, and tap the button. Make sure you are signed in with the same Apple ID you used for the original purchase.

How does the 7-day free trial work?

Tap Start 7-Day Free Trial on the paywall. You will not be charged during the trial. We will send you a reminder two days before the trial ends. If you do not cancel by the end of day 7, your subscription will auto-renew at the standard yearly price. Cancel anytime via iPhone Settings → your Apple ID → Subscriptions.

What is the difference between Yearly and Lifetime?

• Yearly Subscription: 7-day free trial, then $19.99 per year. Auto-renews each year. Cancel anytime.
• Lifetime Access: One payment of $49.99. No recurring charges. Yours forever, on any device signed in with the same Apple ID.

Does the app drain my battery?

PostureCoach uses Apple's CoreMotion framework, which is highly optimized for battery efficiency. In our testing, an active 8-hour session typically uses 2-4% of battery. The app automatically pauses tracking when you remove your AirPods.

Why does the app need access to my Calendar?

Calendar access is optional and only used locally on your device to automatically pause slouch reminders during meetings (so you are not buzzed during a presentation). Your calendar events never leave your iPhone.

What data does PostureCoach collect?

We collect only your anonymous subscription status (via RevenueCat) so that we can confirm you are a paying subscriber. We do not collect, sell, or share any personal data, motion data, calendar data, or health data. All posture sessions live on your iPhone. See our Privacy Policy for details.

Is PostureCoach a medical device?

No. PostureCoach is a wellness app. It does not diagnose, treat, cure, or prevent any disease. If you have neck or back pain, please consult a licensed healthcare provider.

Can I use PostureCoach without AirPods?

Sessions require AirPods with motion sensors for real-time slouch detection. Without them, you can still view past sessions, browse statistics, and manage your settings, but you cannot start a new live session.

How do I delete my account or data?

PostureCoach does not require an account, so there is nothing to delete on our servers. To remove all locally-stored data, simply delete the app from your iPhone — this removes all posture sessions and settings. If you are a paying subscriber, also cancel your subscription via Settings → your Apple ID → Subscriptions.